Website Care Plans UK: stop worrying about the 47 pending updates.
Every website decays without care. Plugins go stale, security holes appear, hosting expires, forms silently break. Our monthly care plans keep your site fast, secure, and up to date so you can focus on your business.
What a website care plan covers
A website care plan in the UK is a fixed monthly retainer for the operational work that keeps your site online, fast, and secure. Every plan includes off-site backups, plugin and core updates tested in staging before going live, 24/7 uptime monitoring, weekly security and malware scans, SSL certificate renewal, broken link and form checks, a monthly report showing what we did, and a small time budget for content edits. This is the boring, essential work most site owners silently accumulate as debt until something breaks. Monthly website maintenance in the UK exists to convert that debt into a predictable line item.
Backups and disaster recovery
Off-site backups run weekly on the Care tier, daily on Care Plus and Care Pro. Every backup is stored on separate infrastructure from your live site so a hosting failure, a hack, or a bad plugin update can be reverted from a clean known-good state. Restore is included in the plan and takes 30 to 60 minutes for most sites. If you have never had to restore a site, the day you need to is exactly the wrong day to discover your last backup is 87 days old and lives on the same server that just died.
Updates: WordPress core, plugins and themes
Every WordPress update, every plugin update, every theme update runs in a staging environment first. We check the site still loads, forms still submit, and the layout has not silently broken before pushing to production. Most agencies auto-update in production and you find out something broke when the customer emails. We do not. Full changelog of every update goes into the monthly report. See our full WordPress maintenance services page for the staging process, security hardening, and the WordPress-specific tier detail. Non-WordPress sites (hand-coded website design, Shopify, Webflow, static) still get security patch monitoring, HTTPS enforcement, and dependency updates where relevant.
Uptime monitoring, 24/7
Every site under a care plan is pinged every minute from multiple locations. If it goes down, alerts fire immediately: within minutes on Care Plus (real-time), within 15 minutes on Care. On Care Pro, we get paged and start responding inside the 4-hour emergency SLA regardless of when it happens. Reports show total uptime for the month plus a log of any incidents, root cause, and time to recover. As a website maintenance agency in the UK, uptime is the promise we absolutely have to hold, so it is instrumented and reported honestly.
Security and malware scanning
Weekly security scans check for known malware signatures, injected scripts, backdoors, and known-vulnerable plugin versions. SSL certificates get renewed automatically before expiry. Admin passwords are rotated on request. Two-factor authentication is set up on WordPress logins where you want it. Failed-login rate limiting is enabled by default. If a scan finds something, we contain and clean it as part of the plan on Care Plus and Pro, or quote for it separately on Care. Google Safe Browsing status is monitored so we know if your site gets flagged before your visitors do.
Content edits and small changes
Every tier includes a time budget for small edits: 30 minutes per month on Care, 2 hours on Care Plus, 4 hours of dev time on Care Pro. Small edits typically means text updates, image swaps, adding a testimonial, updating prices or phone numbers, fixing typos, editing a service description. Not: building new pages, redesigning existing pages, or major integrations. Those get quoted separately with a fixed price before we start, so nothing appears on your invoice you did not agree to in advance.
What is not included
Boundaries prevent surprise invoices. What a website maintenance and support services plan does not cover: building new pages or sections, full redesigns or rebuilds, new integrations (booking systems, membership platforms, CRM connections), e-commerce store setup or migration, SEO campaigns (see our SEO services for that), link building, content writing, hosting (optional add-on, priced by traffic), and emergency work outside your tier's SLA window. Anything on this list is available as a one-off engagement with a fixed-price quote before work begins.
What happens when something breaks
Emergency response is the reason care plans exist. The response window depends on your tier: 2 business days on Care, 24 hours on Care Plus, 4-hour emergency SLA on Care Pro (any time, weekends included). The order of operations is always the same: get the site back online first, then work out what caused it, then make sure it does not happen again. For sites on Care Pro, we monitor for known-suspicious patterns proactively rather than waiting for a customer report. Full detail on our emergency website support page including common failure types, response process, and one-off pricing for non-clients.
Plan tiers and pricing
Three tiers cover most needs. Care at £49/mo suits brochure sites and blogs that just need to stay online. Care Plus at £109/mo suits lead-gen sites and e-commerce stores where downtime costs money. Care Pro at £199/mo has a 4-hour emergency SLA, dedicated dev hours, and a direct WhatsApp line for revenue-critical sites. All month to month, no contracts, cancel anytime with 14 days notice, 30-day money back on the first month. Full tier breakdowns including PKR and USD pricing are on the pricing page. Detail on each tier is below. For online stores specifically, see our website maintenance for e-commerce stores page which covers peak-season readiness, payment gateway monitoring, and inventory sync. For UK small businesses whose site fits under 15 pages with rare content changes, our small business website care plans page walks through the £59 tier value in more detail.
Think of it as insurance for your website.
Most site owners only think about maintenance when something breaks. By then, it's too late. A broken form loses leads. A hacked site tanks your rankings for months. A slow page kills conversions before anyone reads it.
A care plan means someone qualified is watching your site every week. Updates get tested before they go live. Backups run automatically. Security scans catch problems before Google does. And when you need a small edit, one email is all it takes.
Pick the plan that fits your site.
All plans include the essentials: backups, updates, security monitoring, and small edits. Higher tiers add faster response times and more monthly hours.
Care
Best for personal sites, brochure sites, and blogs that just need to stay online.
- Weekly off-site backups
- Plugin, theme & core updates (tested)
- 24/7 uptime monitoring
- Weekly security & malware scans
- SSL renewal & monitoring
- Up to 30 min of small edits/month
- Monthly report
30-day money back
Care Plus
Best for lead-gen sites, e-commerce stores, and businesses where downtime costs money.
- Everything in Care, plus:
- Daily off-site backups
- Real-time uptime alerts
- Monthly performance audit
- Core Web Vitals monitoring
- Up to 2 hours of edits/month
- Priority email support
- Broken link & form checks
30-day money back
Care Pro
Best for revenue-critical, high-traffic sites where every minute of downtime hurts.
- Everything in Care Plus, plus:
- Real-time performance monitoring
- 4-hour emergency response
- Up to 4 hours of dev time/month
- Staging environment for testing
- Quarterly SEO health check
- Direct WhatsApp line
- Same-day non-emergency edits
30-day money back
No contracts. Month-to-month billing, cancel anytime with 14 days notice. Not sure which tier? Book a free 30-min call and we'll recommend the right fit.
Exactly what's in scope.
Clear boundaries prevent surprise invoices. Here's what your monthly fee covers, and what needs a separate quote.
What's included
- Software updates (WordPress, plugins, themes) with testing
- Off-site backups on your plan's schedule
- Uptime monitoring & alerts
- Weekly security & malware scans
- SSL certificate renewal
- Small content edits within your monthly time allowance
- Broken link & form checks
- Monthly health report
- Emergency response per your tier's SLA
Quoted separately
- Building new pages or sections
- Full redesigns or rebuilds
- New integrations (booking, membership, etc)
- E-commerce store setup or migration
- SEO campaigns (see our SEO Growth service)
- Link building or content writing
- Hosting (optional add-on, priced by traffic)
- Emergency work outside your SLA window
Why LynkUp for care plans?
We're not a plugin-heavy WordPress shop reselling someone else's dashboard. We built our stack and our processes ourselves.
Hand-coded means less to break
Our own sites don't have 47 plugins. Neither do most of the ones we take on. Fewer moving parts means fewer things going wrong on a Sunday.
One team, one throat to choke
When the site goes down, no one's blaming the hosting company. We handle hosting relationships, plugin conflicts, and everything in between. You get one point of contact.
Actual humans, real reports
Every month you get a plain-English report showing what we did, what we caught, and what's next. No fake dashboards padded with jargon.
Peace of mind is worth £49/mo. We stopped touching the site months ago and it's never been in better shape.
Not sure which plan fits?
Book a free 30-min call. We'll audit your current site and recommend the right tier. No pressure.
Book free auditPrefer to email? hello@lynkupdigital.com
Care Plan FAQ
Can you manage a website you didn't build?
Yes. We take on any WordPress, static, or hand-coded site regardless of who built it. We start with a free technical audit so you know exactly what state your site is in before you commit.
What if I need work that goes beyond my plan?
Anything beyond your monthly allowance is quoted separately and clearly. No surprise invoices. New pages, major redesigns, or complex integrations are handled as a separate project with a fixed quote before we start.
Is there a contract?
No lock-in. All plans are month-to-month. Cancel anytime with 14 days notice. We also offer a 30-day money back guarantee on your first month.
How fast do you respond?
Care: within 2 business days. Care Plus: within 24 hours. Care Pro: 4-hour emergency SLA and same-day for non-emergencies.
Do you include hosting?
Hosting is optional and priced separately based on your traffic. Most clients keep their existing hosting and we manage on top of it. If you want us to host, we can quote a bundle.
What does "small edits" mean?
Text updates, image swaps, adding a testimonial, updating prices, changing a phone number, fixing typos. Anything under 30 minutes for Care, up to 2 hours per month on Care Plus, up to 4 hours of dev time on Care Pro.
Give your website the care it deserves.
Book a free 30-minute audit. We'll look at your current site, tell you what's overdue, and recommend the right tier. No pressure, no pushy sales.